Continuous Improvement Process
At Black Horse Carriers, we believe that the Continuous Improvement Process is a joint venture and a collaborative effort. We work with our customers as a developing partner to better understand the evolving challenges of their business requirements, and to help identify and secure real value, and lasting improvements.
We pinpoint areas of opportunity where we recommend actions and take the proactive steps to help in the day-to-day operation. Whether it’s just a minor logistical detail that has been overlooked in the past, or the development of completely new fleet solution, we are always looking for ways to improve our services.
Black Horse uses our unique Shared Services, Shared Resources, and Shared Technology to help drive efficiency and business process improvements. We are always searching for new and creative ways to improve our service costs and performance and continuously finding unique opportunities for consolidation of multiple customers' volume. We adapt to each customer’s continuously growing business needs and challenges, and at the end of the day, our customers benefit from high quality, cost effective Dedicated Fleet Solutions.