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Fleet Support Specialist - Transportation

Job Code: 2020-00-100-064

Fleet Support Specialist

Black Horse Carriers has an opening for a full-time FLEET SUPPORT SPECIALIST at our corporate office in Carol Stream, IL.


The Fleet Support Specialist is responsible for administrative duties supporting our truck and trailer fleet, assisting other asset team analysts with review of data, monitoring fleet utilization, and maintaining data integrity in multiple internal and third-party systems.  

Work Schedule:

  • Monday through Friday, 8 AM - 5 PM

Essential Duties & Responsibilities:

  • Manage fleet data in multiple systems including TMW, lessor portals, fuel tax software, technology providers (telematics, on board camera, toll management, etc.)
  • Track, archive, and report on vehicle order status
  • Scan, file, and retrieve documents including truck specifications, vehicle orders, contracts, and other agreements
  • Receive data from multiple sources and use office tools (i.e., excel) to consolidate, analyze and report
  • Work with terminal managers to ensure fleet information is complete and updates are entered timely
  • Manage fuel data to ensure the most complete information is provided for IFTA reporting
  • Ensure timely submission of program enrollment files to third party service providers
  • Maintain accident action register - partner internally and with service providers to track and manage timely repair
  • Review and act on multiple exception reports
  • Analyze invoices for discrepancies and resolve with service provider
  • Respond timely to fleet related requests from terminal managers
  • Identify opportunities for process improvement
  • Partner with fleet department and other personnel to draft, implement, and manage SOPs
  • Other duties as assigned


  • High school diploma or General Education Development (GED) equivalent.
  • Associates degree or higher preferred
  • Fleet experience preferred
  • Exceptional customer service skills
  • Organized and comfortable in a fast-paced environment
  • Adept at autonomously completing research and finding creative solutions
  • Ability to manage multiple projects or tasks
  • Strong collaboration skills – enjoy working in a small office environment
  • Demonstrated knowledge of MS Office Suite (e.g., mail merge, vlookup)
  • Approximately 5% travel required

Supervisory Responsibilities:

  • This position has no direct reports.

Hourly rate to be based upon qualifications and experience.

Black Horse Carriers, Inc. offers a comprehensive benefits package to all full-time employees.

Qualified candidates please email your resume and cover letter to:

Please indicate "Fleet Support Specialist" in the subject line.